Integrated management for condominiums and communities

Less chaos. More control. A community that actually works.

CIVELI connects finance, operations, maintenance, security, suppliers, and community management so every decision has context, ownership, and traceability.

✓ Personalized demo · No commitment

No scattered dataRoles by communityOperational traceability
CIVELI · Control center
Good morningCommunity overview
● Operations active
Collections92%↑ follow-up up to date
Active tasks244 need attention
Assets1387 due for preventive work
This week’s operations7 days
PlannedCompleted
TraceabilityNow

Incident loggedTower 3 · Water pump

Task assignedMaintenance team

Part requestedPurchase under review

✓
Board informedNo extra spreadsheet needed
⌁
Everything connectedAsset → task → purchase
One source of truthfor Management
Context and follow-upfor the Board
Simple workflowsfor operations and security
Clear informationfor owners and residents
The problem is not a lack of data

Your community should not run on spreadsheets, chats, and scattered folders.

When every area works separately, management ends up chasing information. CIVELI turns that fragmentation into a single source of truth.

Show me an organized community →
Before

Information lives in separate places

  • × Collections in a separate spreadsheet
  • × Incidents lost in chats
  • × Maintenance without complete history
  • × Board members chasing updates
  • × Purchases disconnected from their origin
With CIVELI

Every data point has context and a next step

  • ✓ Finance connected to operations
  • ✓ Tasks originate from real needs
  • ✓ Assets and history by location
  • ✓ Role-based follow-up
  • ✓ Traceable evidence and decisions
A complete community, not disconnected modules

Everything your community manages, speaking the same language.

CIVELI organizes operations around your real community: people, properties, locations, assets, money, work, and decisions.

Operational base
Structure

Genesis: your community as it really exists

Towers, buildings, sectors, common areas, locations, and assets connected to operations. The system understands where each event happens.

Finance

Integrated finance and accounting

Fees, payments, delinquency, suppliers, purchases, accounts payable, and financial reporting connected to reduce duplicate work and information gaps.

Operations

Tasks, incidents, and maintenance with traceability

Plan routine, corrective, and preventive work; assign owners, record blockers, evidence, and follow-up without losing history.

Differentiator
Workforce

Workload and workforce planning

See availability, delays, shifts, specialties, teams, and estimated workload before making assignment decisions.

Security

Visitors, gatehouse, and access operations

Centralize authorized information for security and reception, with separated roles and traceability by community.

Community

Reservations, residents, and operational communication

Connect properties, residents, common areas, and requests within the same context used by management.

Connected workflow
Procurement

From need to supplier to payment

Operational needs can become purchase requests with quotations, approvals, obligations, and accounting impact.

Board of Directors

Oversight without chasing reports

The Board accesses what its permissions allow: progress, finance, incidents, purchases, and follow-up with context.

Multi-community

One platform that adapts to each community

Activate only the modules, roles, rules, and structures each community needs without mixing data between communities.

Grow by modules

Start with CIVELI Base and add what your operation needs.

One platform with capabilities that can be purchased modularly and connected to each other.

BasePlatform base
Base

CIVELI Base

The foundation for managing people, properties, balances, reservations, incidents, documents, and essential community operations in one place.

  • ✓Owners, units, and residents
  • ✓Statements and receipts
  • ✓Reservations and incidents
  • ✓Documents and communications
  • ✓Roles and permissions
Add-onAdd-on
Finance

CIVELI Accounting

Accounting connected to operations to reduce duplicate entry and preserve context across charges, payments, suppliers, and reporting.

  • ✓Chart of accounts
  • ✓Accounts receivable and payable
  • ✓Suppliers and customers
  • ✓Receipts and charges
  • ✓Financial reporting and traceability
Add-onAdd-on
Operations

CIVELI Operations

Turn day-to-day work into a visible process with tasks, incidents, maintenance, owners, recurrence, and evidence.

  • ✓Routine and event-driven tasks
  • ✓Preventive and corrective maintenance
  • ✓Recurrence engine
  • ✓Operational calendar
  • ✓Reports and evidence
Add-onAdd-on
Service

CIVELI WhatsApp

Extend CIVELI to the channel owners already use so they can access authorized services without depending on calls to management.

  • ✓Account statement
  • ✓Reservations and cancellations
  • ✓Incidents with tracking number
  • ✓Rules and announcements
  • ✓Owner services
Add-onAdd-on
Banking

CIVELI Banking

Import bank movements from authorized files and classify them to connect payments and reconciliation with the administrative workflow.

  • ✓Bank-file import
  • ✓Classification by unit
  • ✓Reconciliation support
  • ✓Receipt generation after validation
  • ✓Import history
Add-onAdd-on
Inventory

CIVELI Inventory

Manage products and resale or consumption services with stock, cost, price, supplier, shrinkage, and replenishment alerts.

  • ✓Stock and movements
  • ✓Cost, price, and margin
  • ✓Supplier and location
  • ✓Minimum stock and replenishment
  • ✓Shrinkage and traceability
Add-onAdd-on
Community

CIVELI Communications

Centralize announcements, documents, and operational communications so official information comes from a controlled source.

  • ✓Community announcements
  • ✓Documents and rules
  • ✓Role-based segmentation
  • ✓Publication traceability
ServiceService
Implementation

CIVELI Migration

Controlled migration from files or existing systems with preview, validation, correction, and reconciliation before final data is written.

  • ✓Staging load
  • ✓Preview and validation
  • ✓Audited corrections
  • ✓Transactional import
  • ✓Final reconciliation
One platform, different ways to start.A community can start with CIVELI Base; a management company can add Accounting, Operations, WhatsApp, and other modules for each community.
Fewer disconnected tools

What changes when management, operations, and finance work together.

An indicative comparison with an operation fragmented across spreadsheets, chats, and separate tools.

Capability
Other approaches
CIVELI
Owner and unit management
Available in many systems
✓Integrated into the full community context
Statements and receipts
Often separated from operations
✓Connected to charges, payments, and traceability
Accounting
May require external software
✓Optional integrated accounting module
Tasks and maintenance
Often limited or handled in another tool
✓Connected operations, incidents, and recurrence
WhatsApp for owners
Usually requires an additional integration
✓Add-on connected directly to CIVELI
Banking
Manual import and reconciliation are common
✓File-assisted import and classification
Inventory and services
Often managed separately
✓Add-on within the same ecosystem
Multi-community
Depends on the product or plan
✓Designed to operate multiple separated communities
Traceability
Varies between modules
✓Tracking numbers, history, and context across processes

Other providers’ capabilities vary by product and plan. This comparison describes a typical disconnected-tool scenario and is not a claim about any specific brand.

The difference

It does more than record what happened. It connects why it happened and what comes next.

An incident can be linked to a location or asset, become a task, consume operational capacity, trigger maintenance or purchasing, and be reflected in financial control. Everything keeps its history.

01

Less reworkData flows into the next process.

02

More accountabilityEvery open item keeps an owner and history.

03

Better decisionsThe Board sees context, not isolated screenshots.

1IncidentWhat happened?
→
2Location / assetWhere and what was affected?
↓
3TaskWho handles it?
→
4Purchase / supplierWhat is needed?
↓
5FinanceWhat did it cost?
←
6Board & reportsWhat did we learn?
An experience for every role

One platform. The right view for every role.

Management

Run the community from one control center.

Finance, tasks, suppliers, assets, reservations, incidents, and planning are connected to reduce manual follow-up.

  • Operational and financial dashboard
  • Purchases and obligations
  • Workforce and calendar
  • Configuration by community
TODAYVisible priorities

Preventive maintenance · In progress

Supplier invoice · Pending approval

New incidents · Classified

Board of Directors

Oversee without becoming the system operator.

Access indicators, open items, purchases, finance, and incident progress according to defined permissions.

  • Decision follow-up
  • Purchase and expense context
  • Operational progress
  • History for accountability
SUMMARYThe information that matters

Budget · Follow-up

Tasks · Progress

Purchases · Review

Operational staff

Less screen time. More clarity on what to do now.

Simplified views to review assignments, start work, report blockers, and complete tasks with evidence.

  • Current task and priority
  • Exact location
  • Required evidence
  • Blockers visible to supervisors
MY TASKClear, actionable work

Location and priority

Checklist and evidence

Status and blockers

Security / reception

Only the information needed to operate quickly.

Visitor and access information within the authorized scope, without exposing unrelated administrative functions.

  • Search by unit
  • Visitor registration
  • Authorization context
  • Operational log
ACCESSInformation by permission

Unit and authorization

Access validity

Event log

Owners and residents

Clear information without calling management for every question.

Role-based access to properties, balances, payments, reservations, visitors, and authorized requests.

  • Account statement
  • Common-area reservations
  • Requests and incidents
  • Community information
MY COMMUNITYSelf-service with context

Account statement

Reservations

Requests and announcements

Operational trust

Control and transparency by design.

Roles and permissions, community separation, change history, and operational evidence help the right information reach the right person.

01

Community separation

Information is handled within the context of the active community.

02

Roles and permissions

Each user sees and performs only what belongs to their role.

03

History and evidence

Important processes keep context for review and follow-up.

04

Gradual implementation

Activate capabilities in stages without filling the screen with unnecessary functions.

A practical start

Move from your current operation to CIVELI in stages.

The goal is not to digitize chaos. We first understand how your community works, then configure the system around it.

01

We understand your community

Structure, roles, processes, needs, and available data.

02

We configure it

Modules, permissions, locations, properties, and required catalogs.

03

We migrate and test

We load authorized information and validate workflows with your team.

04

We activate by role

Focused training and gradual activation to reduce friction.

Frequently asked questions

What you usually want to know before a demo.

And if your community has a unique operation, even better: CIVELI is designed to be configured around it.

No. The architecture supports residential condominiums, resort communities, gated communities, commercial complexes, office buildings, mixed-use properties, and custom configurations.

No. CIVELI lets each community enable only the modules it needs at each stage.

Not necessarily. Each role receives access based on permissions and scope. The goal is transparency without exposing functions that do not belong to that role.

Yes. Implementation can include an initial load of authorized structure, people, and catalogs. The exact migration strategy depends on the quality and format of the source data.

CIVELI is designed as a responsive web experience. Operational views can be simplified for staff who work mainly from a phone.

Pricing can be adjusted based on community size, required modules, implementation complexity, and integrations. The demo helps define the right scope before a proposal is prepared.

Personalized demo

Show us how your community operates.

We will walk you through CIVELI using a scenario similar to yours and recommend which modules to activate first.

✓ See the complete workflow✓ Identify which modules you need first✓ No commercial commitment
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